Delete your Legacy account

Last updated October 8, 2026

You can delete your account, and everything backed up in it, yourself at any time. It takes a minute and can't be undone.

In the app

1. Open Legacy and tap the gear at the top right to open Settings.
2. Under Account, tap Delete account.
3. Enter your password and tap Delete my account.

On the web

1. Sign in at app.legacymemorymoments.app and open Settings.
2. Under Account, choose Delete account.
3. Enter your password and choose Delete my account.

Can't sign in?

First try resetting your password: in the app, go to Settings, then Back up and sync, then "Forgot your password?". If that doesn't work, email support@legacymemorymoments.app from the address you signed up with, with the subject "Delete my Legacy account". We'll confirm it's you and delete the account within 7 days.

What gets deleted

• Your account, your sign-in and your profile.
• Everything backed up in it: every person, memory, story and family, and every photo, video and voice recording.

What stays

Legacy works without an account, so deleting your account doesn't touch what's on your phone: your memories stay there, and you can sign in to a new account later to back them up again. To remove them from your phone too, uninstall Legacy.

How long it takes

• Your account and everything in it are removed from our servers immediately.
• Photos, videos and recordings are erased from our cloud storage at the same time, and always within 30 days.
• Our encrypted nightly backups are kept for 30 days, so any copy of your account in them is gone within 30 days.

We don't keep anything else. See also the privacy policy.