Support

Legacy is on the web now at app.legacymemorymoments.app, and coming to iPhone and Android.

Contact us

Email support@legacymemorymoments.app. A person reads every message.

Common tasks

How do I back up? In the app, go to Settings, then Back up and sync, and create an account or sign in. Your memories back up by themselves from then on.

I forgot my password. In the app, go to Settings, then Back up and sync, then "Forgot your password?". We'll email you a link that works once, for an hour. Resetting your password never affects your memories.

How do I delete my account? In the app, go to Settings, then Account, then Delete account. Your memories stay on your phone. See Delete your account for the details.

More answers, about privacy, export, devices and pricing, are in the FAQ.